VP of Sales and Marketing Operations leads the North America sales and marketing functions to drive JCI’s strategic change toward a products company with multiple channels to market. This role must lead across all product and channel businesses in North America to design, create, implement and execute sales program critical to JCI’s transformation including: Account Management (across ~$4B NA product sales businesses), Sales Management Disciplines (within ~50 NA Brands), Synergy launch marketing (~$180M SINC ramp up plan to meet ADTi CAR), lead design and implementation of North American region’s CRM system (all brand and products). This VP must also design and deploy market intel and reporting within our new CRM system for appropriate competitors within our products business and build reporting capabilities and standard across the ADTi acquisition. A critical task is to lead our marketing efforts across NA products (all brand businesses) to manage and accelerate the ramp up of all synergies associated with the ADTi acquisition. In addition to sharing best practices, the VP must set an operational cadence between all NA regional marketing functions to drive performance or sales plans.
Additionally, this role will be responsible for business leadership of all current North American customer facing IT tools. This includes defining customer requirements along with regional product VP/GMs for all JCI products in North America, coordinating with product business systems (ERP, data, ordering, warranty, warehousing, logistics, PIMS, etc.)
Distinguished 20+ year career introducing and executing strategies to drive growth within competitive markets — Experienced in delivering strong revenues and profits, identifying business opportunities, executing account management, and positioning start-up and existing businesses for sustainable global growth.
Deep knowledge of the HVAC industry and associated products – Known for her customer perspective and ability to translate customer needs into value propositions thereby guiding product development, design and positioning.
Recognized for establishing, growing, and leading top performing teams — Skilled in recruiting, developing and leading sales, engineering, business development, product management, and operations teams to consistently exceed goals across constantly evolving business and market environments.
Strong innovation, transformation, and growth leadership — Proven success in developing and implementing state-of-the-art processes and operational best practices that increased customer satisfaction, reduced operating expenses and improved quality, resulting in overall market share growth