With over two decades of leadership experience across various industries, Melanie Cochran is a results-driven executive specializing in operations management, employee development, and strategic planning. Currently serving as Vice President at Hawkins HVAC Distributors Inc. for the last 6 years, Melanie oversees all aspects of branch and company operations, driving growth through innovative strategies, process improvements, and team mentorship.

Melanie’s career is marked by a passion for fostering high-performing teams and delivering exceptional customer experiences. She has led diverse teams ranging from small groups to over 150 employees, managing onboarding, training, and professional development to cultivate a culture of excellence. Her expertise spans HVAC, finance, audit management, project management, and systems implementation, allowing her to streamline operations and exceed business objectives consistently.

Previously, Melanie held senior leadership roles at Delaware Life and Paychex Inc., where she successfully spearheaded contact center operations where her strategic insights and operational acumen contributed to improved service quality, client retention, and organizational efficiency.

Melanie holds a Bachelor’s degree and an MBA from the University of Maryland. Residing in the Charlotte metro area, Melanie is deeply committed to fostering inclusive workplaces and actively supports initiatives to uplift and mentor women in the workplace, empowering them to achieve their full potential and thrive in their careers.