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WHVACR 19th Annual Conference

WHVACR 19th Annual Conference

November 2nd - 4th |  Phoenix AZ
Don't miss the Women in HVACR 19th Annual Conference! Come and "Enjoy The Ride" at this very special conference as WHVACR Celebrates its 20th Year Anniversary in Phoenix Arizona! Join us for this exciting event as you reconnect with old friends and network with other women leaders in the HVACR industry.

Why Attend?

We are a national organization of women throughout the HVACR industry. This event offers exceptional opportunities to grow your network and gain knowledge about the industry. Roundtable discussions provide real world “what works” discussions. Educational tracks provide business, sales, and technical application training. Keynote speakers deliver personal and professional growth opportunities focused on taking business to the next level.

Who Attends?

  • Field Technicians
  • Contractors
  • Distributors
  • Suppliers
  • Service Providers
  • Manufacturers
  • Educators
  • Anyone and Everyone in the HVACR Industry!
Women in HVACR is a non-profit organization dedicated to encouraging and supporting career growth in the HVACR Industry. We are proud sponsors of women's education through our scholarship program and our close association with trade schools.
Our success has been, in part, due to support we have received from the HVACR community but also the great value we bring to the individuals, and businesses they serve.

Arizona Grand Hotel

Phoenix Arizona
    DAY 1
    Lisa Ryan
    DAY 1
    Deanna Kawasaki
    DAY 2
    Stacy Vanek Smith
    DAY 2
    Angie Snow

Lisa Ryan

CSP – Chief Appreciation Strategist, Grategy

Gratitude Strategies to Boost Your Business and Lift Your Life.

The business disruptions in 2020 gave us many opportunities to find the good - even in the most difficult of circumstances. Although it sometimes doesn’t feel like it, there were many “gifts” that resulted from the pandemic. The challenge is to look for and find the good. In this fun and engaging session, you’ll see the difference that having a gratitude strategy – or Grategy – can make for you as an association leader. Using research, anecdotes, personal stories and experiences, Lisa gives you simple tools to create a culture of appreciation in your workplace so that you can keep your best employees from becoming someone else’s and your favorite members from leaving. In the process, you’ll also be able to give yourself the gift of a little self-care today for a better tomorrow.

What you can expect from my program:

  • Interactive - Participants talk & network to take advantage of the "wisdom in the room"
  • Engaging - Real-world stories, experiences, examples, and life lessons learned
  • Fun - Laughter, smirks, and agroan or two with Lisa's sassy sense of humor

Speaker Bio:

As a Certified Speaking Professional (CSP), an award-winning speaker and author of eleven books, Lisa Ryan works with her clients to develop employee and client engagement initiatives and strategies that keep their top talent and best clients from becoming someone else’s.

Lisa’s expertise includes: strengthening workplace culture, improving employee engagement, increasing customer retention, and initiating gratitude strategies (“Grategies”) for personal and professional benefit. Lisa’s participants enjoy her high energy, enthusiastic delivery and quick wit and they leave the session with ideas they are committed to acting on immediately to make positive workplace culture changes.

Lisa costars in two films with other experts including Jack Canfield of “Chicken Soup for the Soul.” She is the Past-President of the National Speakers Association, Ohio Chapter and holds an MBA from Cleveland State University. She has served on a number of trade association boards including The American Welding Society, Cleveland Chapter, the Association of Equipment Management Professionals (AEMP), and Toastmasters International.

Relevant Experience

  • Keynote, breakout or workshop speaker at more than 1000 national and international conferences and events
  • Thirteen years of industrial marketing and sales experience, including seven years in the welding industry – and yes, she does weld
  • Host of “Elevate Your Engagement Levels: What You Need to Know” on the Elite Expert Network
  • Creator of “The Seven Mistakes Managers Make to Crush Company Culture” video series
  • Best-selling author of ten books, including “Manufacturing Engagement: 98 Proven Strategies to Attract and Retain Your Industry’s Top Talent”
  • Award-winning speaker

Deanna Kawasaki

Sr. Director of Data Products of ServiceTitan

Predict the Future by Looking to the Past.

Speaker Bio:

Deanna Kawasaki is joining us from ServiceTitan where she serves as the Sr. Director of Data Products, managing the Data Science projects and data vision. Most recently, she presented at Pantheon, ServiceTitan’s industry event, where Titan Intelligence was unveiled as “AI for the Trades”. Deanna possesses a unique skill set of data sciences, strategic planning, and big data knowledge. She has developed statistical models that quantify a prospect’s value, predict a customer’s lifetime value, created algorithms for service level tiers based on customer value, operational capacity, customer behavior and growth revenue targets. Deanna has developed customer profiles, clusters and segmentations, demand and capacity forecasts and new product launch projections and adoption curves. In addition, she has designed scorecard performance metrics, defined industry benchmarks, and performed numerous other statistical analyses on such topics as media impact, campaign effectiveness, marketing spend optimization, production planning and inventory control, price sensitivity, attrition, retention, propensity for “next action”, and cannibalization. She has helped companies better understand the driving factors affecting their business.

Moreover, Deanna has analyzed and partnered with various business groups to attack customer acquisition and retention programs including new product releases, tiered pricing models, multi-channel delivery methods, seasonality, competition, market trends and economic drivers. Deanna has experience in both the B2B and B2C realms. Many companies have benefited from her extraordinary mix of quantitative knowledge, strategic planning, and operational excellence. Companies she has helped include Trane, Ingersoll Rand, Boise Cascade, E*Trade, Bank of America, AT&T, Verizon, Yahoo!,, MGM-Mirage Resorts, AAA,, Bausch-Lomb, eBay, NCR, Amgen, Mattel Toys, Disney, Ford, Kia, AmerisourceBergen, and Prior to ServiceTitan, Deanna drove the data strategy for Procore Technologies where she led the creation of Procore's data warehouse, built a data team and spearheaded the development of a data culture

Stacy Vanek Smith

Author of Machiavelli For Women, NPR host of The Indicator from Planet Money

Machiavelli For Women

Stacey Vanek Smith, author of Machiavelli for women, is an expert in helping women defend their worth, grow their ambition, and win in the workplace. You don’t want to miss this session where she will provide the most successful tools and techniques that women can implement to move up in the workplace, negotiate pay and benefits, mentor others, and stand out.

Speaker Bio:

Stacey Vanek Smith is a longtime public radio reporter and host, highly regarded for her insight and journalism on work, business, and economics. Stacey previously served as a correspondent and host for NPR’s Planet Money as well as the national public radio show Marketplace. She is the host of NPR’s daily podcast, The Indicator from Planet Money. Her work has appeared on All things Considered, Consider This, Morning Edition, Up First, Weekend All Things Considered, It’s Been A Minute, with Sam Sanders, How I Built This, and Rough Translation, as well as in Time Magazine, The New York Times, The Awl and People Magazine.

A native of Idaho, Stacey grew up in Boise and on her parents' cattle ranch in western Idaho. She is a graduate of Princeton University and holds a master’s in broadcast journalism from Columbia University. She was awarded the Ferris Teaching Grant from Princeton University in 2019 and taught a course in audio journalism.

Stacey lives in Brooklyn, New York, where she spends most of her time broadcasting out of her broom closet, hiking, cooking, rock climbing, and watching unholy amounts of Netflix. Stacey’s father was a major inspiration for her career—instilling a love of history, economics and literature in her from an early age. Stacey’s mother is an accomplished painter—you can check out her work here.

Angie Snow

Principal Industry Advisor of ServiceTitan

The Language of Leadership

How do you talk about yourself, others, and your experiences? Do you apologize for it? Celebrate it? Act like it’s no big deal? Do you find yourself drifting to the negative side of things rather than having positive and optimistic language in your conversations?

It’s time to consider the power you hold with the language you use. What words, phrases and expressions are you saying that could be keeping you from going to the next level in your career, your relationships, and your leadership abilities? If you knew, you’d probably want to change it!

Join Angie Snow in this session to help uncover a layer of detrimental language that is holding you back and learn what to say instead, so you can be a positive influence, inspiring conversationalist, and top level leader.

Speaker Bio:

Angie Snow is the Director of Customer & Product Training at ServiceTitan, a home services management software company. Angie is passionate about helping contractors find innovative solutions that drive success. Angie has 14 years of experience building her own successful HVAC business in Utah, Western Heating & Air Conditioning, where she focused on marketing, finances, business development and customer service/experience. Angie was awarded the Service World Woman of the Year Award at Service World Expo in 2016.

Angie has served on the Board of Directors for Women in HVACR for the past five years. She has a strong desire to improve and give back to the industry and open the doors for women in this industry. Angie is also a coach, presenter, and mentor with Snow Business Coaching and the Go Time Success Group. With a strong background in education, she thrives on developing individuals in the home service industry. She speaks at industry events, and has also been showcased in industry publications, podcasts, and webinars. She enjoys helping her clients find a balance between home and business, all while reaching their business goals.

Breakout Sessions

Conference Agenda

Evening Events

Dont forget to book a room

Early Bird Member & Early Bird Non-Member Pricing Ends August 1st 2022

Early Bird Pricing Ends

Plan Your Travel Arrangements

Conference will officially start 2:00 pm November 2nd and will end 2:00 pm November 4th. There is an optional evening activity following the end of the conference.

Conference and Room Rates

Early Bird Member Pricing
Early Bird Non-Member Pricing
Full Suite with Double Queen Beds or Single King Option (Plus $20 Resort Fee)

Tell Me About All of the Perks!

  • The Guest Suites are spacious Resort Suites which include a bedroom with one king or two queen beds, a private balcony or patio, and separate living room areas with a queen sofa bed.
  • Complimentary High Speed Internet or Wireless Internet access will be provided in all guestrooms and meeting space.
  • Access to the Oasis Water Park.
  • 10% Discount on Spa Services at Arizona Grand Spa.
  • Enjoying time with some of the most knowledgeable women in the HVACR Industry.
Room Block Cutoff Date: October 3rd
*Modifications are allowed up until the cutoff date

Join Women in HVACR as We Take On and Strengthen the Industry We Serve
Have you Renewed your WHVACR Membership? Don't Delay! Renew Today! 2021 membership runs January 1st - December 31st.
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